Privacy notice
Last updated: 11 November 2026
Who we are
Back2Road is a trading name of Ahmed Ibrahim, 10 Crowndale Road, London NW1 1TT. We are the data controller for the information you give us through this website, by phone or by WhatsApp. Contact: back2road.uk@gmail.com.
What we collect
Your name, phone number, postcode, the date and basic details of your accident, your vehicle type, and whether anyone was injured. We do not ask for bank details, ID documents or medical information.
Why we use it
To contact you about your accident and, with your consent, to pass your details to our partner VAMG Ltd (Vantage Accident Management Group), which provides accident management services. Our lawful basis is your consent, which you can withdraw at any time by emailing us.
Who we share it with
Only VAMG Ltd, and only after you agree. We receive a fee from them for introductions. We never sell your details or pass them to anyone else for marketing.
How long we keep it
Up to 12 months after your last contact with us, unless we need it longer to deal with a complaint or meet a legal requirement.
Where it is stored
Form submissions are processed by our website host, Netlify, and stored in our Google (Gmail and Google Sheets) account. These providers may process data outside the UK under appropriate safeguards.
Cookies
We do not use analytics or marketing cookies on this website.
Your rights
You can ask to see, correct or delete your data, or object to how we use it, by emailing back2road.uk@gmail.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office.